About Tom Mault
Hi, I'm Tom. I am a Technology Consultant. I draw upon my experience in change management and business analysis to deliver effective IT projects.
Having worked across a number of industries, I focus on being curious about the challenges of each organisation I work for and being an effective intermediary between IT and the business.
Career
Whilst at university, I got my first proper job as a first-line support assistant in my university help desk. Whilst working there I got talking to a Programme Manager from the IT department who told tales of the challenges and trials of sitting between IT and the business. Something about his career resonated with me and I decided to looks for jobs in that space (thanks Bruce if you're reading this!).
That led me to look for a job in IT consulting after graduating; what better space to sit than directly where clients have IT problems that need to be solved to improve business outcomes.
I have worked on projects such as:
- IT Programme for an organisational redesign directly impacting 30,000 staff and 30+ systems (including mission-critical)
- Microsoft Teams & Modern SharePoint design & deployment to a 10,000 person organisation
- 5000 user smartphone deployment
- Business change for a number of projects and programmes, including for an agile in-house bespoke application with several hundred users
- 50+ endpoint enterprise Video Conferencing deployment
- Authoring various business cases for network infrastructure upgrades, hardware deployments, and cloud migrations
Hobbies
Some of my main hobbies are:
- Learning German. I am learning through a combination of in-person evening classes, textbook study, and using apps like Anki to perform spaced repetition.
- Cycling. I have a Canyon Ultimate with SRAM Force AXS. When I am not outside, I am riding inside on a Garmin Tacx Neo 2T.
- Pretending to be a racing driver on iRacing. From the moment I got my first gaming console (a PS1 as a child), I have enjoyed racing games. I used to avidly enjoy every Gran Turismo game. Over the pandemic, with a lot more time at home, I put together a gaming PC. I am now getting into iRacing.
Continuous Learning
I have always been curious, and try to be constantly learning, whether that's always having a book on the go or studying for a professional qualification.
At University I studied Geography and Management. Shortly after graduating, I passed the Udacity Into to Programming Degree, gaining a foundational understanding of HTML, CSS, and Python. Whilst almost all of my day to day professional activities go no deeper than the GUI, I find an understanding of back end and front end development immensely valuable.
I try to study at least one professional qualification each half. In 2021 I am focused on project management techniques. Over the summer I am learning PRINCE2 - a robust project management methodology that sits behind many large complex programmes.
Some of the concepts I am studying in 2024 include:
- Using Tailscale and docker containers for self hosting
- Project management techniques
In the past I have studied:
- Scrum.org Professional Scrum Master I
- BCS Certificate in Requirements Engineering
- BCS Certificate in Systems Modelling Techniques with UML
- BCS Certificate in Business Analysis Practice
- BCS Certificate in Commercial Awareness
- ITIL Foundation